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Genre: Economics
Presenter: Georgie Frost
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Georgie Frost

Jo Causon, chief executive of the Institute of Customer Service told us customers are finding it harder to complain

Georgie Frost
Original Broadcast:

Share Radio Morning

Jo Causon, chief executive of the Institute of Customer Service told us customers are finding it harder to complain
Last week we heard Amazon topped a customer service poll. Jo Causon, chief executive of the Institute of Customer Service talked to Georgie about how the overall level of customer satisfaction has increased, BUT customers say they’re having to work harder to complain and companies are being urged to ensure staff have the right skills and attitude to deal with complaints.
Guest:

Jo Causon

Published:
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Georgie Frost

Author John Lees: Do's and Dont's in a job interview

Georgie Frost
Original Broadcast:

Share Radio Morning

Author John Lees: Do's and Dont's in a job interview
John Lees is a careers expert & author who has written the book on the dreaded job interview. To find out more about how to rapidly improve your interview performance, whether you're a first-time job seeker, career-changer, or returning after a break , Georgie was joined by John Lees, author of Knockout Interview.
Guest:

John Lees

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Georgie Frost

Kevin Charles from Crossland Employment Solicitors gives us the lowdown on gross misconduct

Georgie Frost
Original Broadcast:

Share Radio Morning

Kevin Charles from Crossland Employment Solicitors gives us the lowdown on gross misconduct
Georgie Frost was joined by Kevin Charles, Director at Crossland Employment Solicitors. Today they were focusing on the issue of gross misconduct and in particular, a rather interesting case of ‘guilt by association’.
Guest:

Kevin Charles

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Georgie Frost

Track Record Part 2: Samantha Dyer, founder of Mumma Love Organics

Georgie Frost
Original Broadcast:

Share Radio Morning

Track Record Part 2: Samantha Dyer, founder of Mumma Love Organics
And now it's time for Part 2 of Track Record- this week Sue Dougan sits down with Samantha Dyer - founder of Mumma Love Organics, an award-winning business providing specially formulated organic products for babies.
Guest:

Samantha Dyer

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Georgie Frost

Memory expert Dominic O'Brien explains how our reliance on tech is making us forgetful

Georgie Frost
Original Broadcast:

Share Radio Morning

Memory expert Dominic O'Brien explains how our reliance on tech is making us forgetful
Is your reliance on your phone ruining your memory? One theory is technology is to blame as people become reliant on storing and googling information. To find out more our reporter Tom Hill spoke to memory expert Dominic O'Brien.
Guest:

Dominic O'Brien

Published:
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Georgie Frost

Shahnelia Saeed, Director of Digital Schoolhouse presses the importance of teaching children about technology

Georgie Frost
Original Broadcast:

Share Radio Morning

Shahnelia Saeed, Director of Digital Schoolhouse presses the importance of teaching children about technology
How important is the relationship between technology and education? Very, according to Shahnelia Saeed, Director of Digital Schoolhouse. Digital Schoolhouse is one of the finalist's at the BETT Awards for educational technology products. To find out more about her business, the relationship between technology and education, and the BETT Awards, Georgie was joined by Shahnelia.
Guest:

Shahnelia Saeed

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Georgie Frost

Share’s senior analyst Ed Bowsher on The News Review 26/01/17

Georgie Frost
Original Broadcast:

Share Radio Morning

Share’s senior analyst Ed Bowsher on The News Review 26/01/17
Today Georgie Frost was joined by Share’s senior analyst Ed Bowsher. On the agenda, they discussed pregnant women being protected more in the workplace. Plus they look into doing your "big shop" at a discount supermarket saves you £15 more than at one of the big 4. All these stories and more on The News Review.
Guest:

Ed Bowsher

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Georgie Frost

Reporter at Newsweek Josh Lowe discusses the white paper publishing

Georgie Frost
Original Broadcast:

Share Radio Morning

Reporter at Newsweek Josh Lowe discusses the white paper publishing
Georgie Frost was joined by Josh Lowe, Reporter at Newsweek to discuss what the incoming publishing of the Article 50 legislation will entail.
Guest:

Josh Lowe

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Georgie Frost

Share’s Nigel Cassidy on the latest market headlines

Georgie Frost
Original Broadcast:

Share Radio Morning

Share’s Nigel Cassidy on the latest market headlines
So what are the main market headlines of the morning? Joining us to discuss is Share Radio's very own Nigel Cassidy. A busy morning - The Royal Bank of Scotland has set aside another £3.1 billion to cover fines in the US.
Guest:

Nigel Cassidy

Published:
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Georgie Frost

Nutritionist Dr Sarah Schenker gave us the lowdown on the latest food fads

Georgie Frost
Original Broadcast:

Share Radio Morning

Nutritionist Dr Sarah Schenker gave us the lowdown on the latest food fads
A New Year means a new diet for many, but some of the most popular food fads may be causing more harm. To separate fact from fiction and get the scientific verdict Georgie was joined by nutritionist Dr Sarah Schenker.
Guest:

Sarah Schenker

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