Adam Cox is joined by Christine Gouldthorp from PriceRunner, to discuss new research findings that show how older consumers lack trust and confidence in online retailers. They look at why more older people are shopping online, despite the worries and concerns that they have, and what consumers should look out for to ensure they are staying safe when shopping online.
Adam Cox is joined by Angus Knights, Partnership Manager from Parcellab, to discuss the implications that come from retailers and businesses ignoring customers once they have made their purchases. They delve into the impact this will have on both the public and retailers, and how important customer service is in order to ensure a good relationship is maintained between the two once the customer has clicked “check out”.
Adam Cox is joined by the CEO of Tax Aid, Valerie Boggs, to discuss the effects of COVID-19 on self-employed workers and how some are struggling with the new tax self-assessment processes. They talk through how Tax Aid is helping the most vulnerable members of society when it comes to understanding their tax, and the tax assessment process.
Adam Cox is joined by Ed Bassett from Camptoo, to discuss the rise of the campervan “staycation” in the face of COVID-19, and how owners of campervans and motorhomes are finding ways to monetise their assets which usually sit unused for most of the year. Ed explains how this model – similar to AirBnB – is giving people an income from their holiday vehicles, and providing people with a different kind of holiday without them having to buy their own motorhomes.
Adam Cox is joined by entrepreneurs Alex Willcock and Felix Conran. They discuss the impact our living spaces have on our lives, the new reality of the home being on display through video calls, and the pressure this puts on the individual to have a more presentable living space. Adam delves into the changing relationship between the home space and the work space, and how the distinction between the two has started to blur during lockdown.
Adam Cox is joined by Biomedical Engineer, sustainability advocate and surrogate entrepreneur, Karl Ahmed, to talk about the sudden spike in UK BBQ sales. They discuss the trends in BBQ sales and the environmental impact that traditional BBQ coals and charcoals can have. Karl also gives advice on alternatives to have a more environmentally friendly BBQ season.
Adam Cox talks to Garry Sidaway, Senior Vice President of NTT Security, about a recent report into global cyber security trends. The report reveals that many businesses would rather pay a ransom to a hacker than risk a fine for data misuse. They discuss the trends across the world and how businesses need to be prepared for various threats. Garry also shares a few tips for how companies can be one step ahead of the hackers.
New research from the Mental Health Foundation has revealed that millions of teenagers in Britain worry about their body image. Friends and social media seem to be causing teenagers to worry or feel ashamed about their bodies; leading more than a third to develop a negative relationship with food. In this episode, Adam Cox talks to Dr Antonis Kousoulis, Director at The Mental Health Foundation, and Frances Shillito, an eating disorders advisor, to find out more - and to find out what it is that parents and schools should be doing to help.
New research reveals that nearly a third of Brits say that they fear the dentist’s chair and 79% say they are put off receiving dental advice as a result – which could explain why nearly 100,000 fewer people visited the dentist last year. Fear is just one of the reasons why we are avoiding the chair, with time and cost also stopping 1 in 7 of us from taking a visit. So, Are we risking our oral health by not taking more regular visits to the dentist?
Earlier I spoke to dentist Cathal Hayes and the CEO of Centre for Dentistry who carried out the research Lisa Riley.
In this episode, Adam Cox talks to fashion sustainability expert and founder of Nothing to Wear, Cyrine Joaristi. Cheap production lines and social media influencers have created a perfect storm of fashion waste, resulting in 10 billion pounds worth of clothes sitting unworn in British wardrobes. With the clothing industry now sitting in second place for most polluting industry in the world, the consequences of throwaway fashion are real and damaging. How can we as consumers help turn the tide?