There are calls for Ofgem to look at how to better protect energy consumers from their supplier going out of business. It comes as 160,000 energy customers face uncertainty, after GB Energy Supply was forced to shut down. USwitch is calling on the regulator to look at how suppliers can cope with fluctuating wholesale energy prices more effectively. James Brydges spoke to Claire Osborne, an energy expert from USwitch, about the increase in wholesale prices.
Energy suppliers are allegedly making larger profits than they admit. The Sun Newspaper claimed they could be making a 24% profit margin, almost six times higher than figures provided by regulator Ofgem. The newspaper based its claims on a PwC report commissioned by Energy UK. Energy UK rejects the claims saying they were "a misrepresentation of facts". But now Business Secretary Greg Clark has started an investigation. To get a clearer grasp on the situation and the upcoming investigation, Matt Cox spoke to Senior Analyst at NRG Expert, Edgar van der Meer.