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Georgie Frost

Jo Causon, chief executive of the Institute of Customer Service told us customers are finding it harder to complain

Georgie Frost
Original Broadcast:

Share Radio Morning

Jo Causon, chief executive of the Institute of Customer Service told us customers are finding it harder to complain
Last week we heard Amazon topped a customer service poll. Jo Causon, chief executive of the Institute of Customer Service talked to Georgie about how the overall level of customer satisfaction has increased, BUT customers say they’re having to work harder to complain and companies are being urged to ensure staff have the right skills and attitude to deal with complaints.
Guest:

Jo Causon

Published:
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Ed Bowsher

UK's economy up but will it continue?

Ed Bowsher
Original Broadcast:

Share Radio Afternoon

UK's economy up but will it continue?
Britain's economy grew by 2 % in 2016 but will the growth continue into 2017? While in Europe, Spain backs early trade talks in Brexit negotiations. And the Royal Bank of Scotland has earmarked a further $3.8bn (£3.1 billion) to cover US fines for mis-selling subprime mortgage securities, taking the total figure to £6.7bn. Michael Hewson, Chief Market Analyst at CMC Markets, spoke to Share Radio's Ed Bowsher on these and all the day's big economic news.
Guest:

Michael Hewson

Published:
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Georgie Frost

Author John Lees: Do's and Dont's in a job interview

Georgie Frost
Original Broadcast:

Share Radio Morning

Author John Lees: Do's and Dont's in a job interview
John Lees is a careers expert & author who has written the book on the dreaded job interview. To find out more about how to rapidly improve your interview performance, whether you're a first-time job seeker, career-changer, or returning after a break , Georgie was joined by John Lees, author of Knockout Interview.
Guest:

John Lees

Published:
Listen
Georgie Frost

Kevin Charles from Crossland Employment Solicitors gives us the lowdown on gross misconduct

Georgie Frost
Original Broadcast:

Share Radio Morning

Kevin Charles from Crossland Employment Solicitors gives us the lowdown on gross misconduct
Georgie Frost was joined by Kevin Charles, Director at Crossland Employment Solicitors. Today they were focusing on the issue of gross misconduct and in particular, a rather interesting case of ‘guilt by association’.
Guest:

Kevin Charles

Published:
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Georgie Frost

Track Record Part 2: Samantha Dyer, founder of Mumma Love Organics

Georgie Frost
Original Broadcast:

Share Radio Morning

Track Record Part 2: Samantha Dyer, founder of Mumma Love Organics
And now it's time for Part 2 of Track Record- this week Sue Dougan sits down with Samantha Dyer - founder of Mumma Love Organics, an award-winning business providing specially formulated organic products for babies.
Guest:

Samantha Dyer

Published:
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Georgie Frost

Memory expert Dominic O'Brien explains how our reliance on tech is making us forgetful

Georgie Frost
Original Broadcast:

Share Radio Morning

Memory expert Dominic O'Brien explains how our reliance on tech is making us forgetful
Is your reliance on your phone ruining your memory? One theory is technology is to blame as people become reliant on storing and googling information. To find out more our reporter Tom Hill spoke to memory expert Dominic O'Brien.
Guest:

Dominic O'Brien

Published:
Listen
Ed Bowsher

MoneyWeek's Merryn Somerset Webb on the best of this week's magazine

Ed Bowsher
Original Broadcast:

Share Radio Afternoon

MoneyWeek's Merryn Somerset Webb on the best of this week's magazine
It's time for our weekly catch up with Merryn Somerset Webb, Editor in Chief of MoneyWeek. She joined Share Radio's Ed Bowsher on the line to preview articles from this week's issue.
Guest:

Merryn Somerset Webb

Published:
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Ed Bowsher

"Trump wants to destroy free trade" - Sir Vince Cable on Theresa May seeking a trade deal with the US

Ed Bowsher
Original Broadcast:

Share Radio Afternoon

"Trump wants to destroy free trade" - Sir Vince Cable on Theresa May seeking a trade deal with the US
Theresa May is expected to seek a special free trade deal during her trip to the US on Friday. The Prime Minister will be the first foreign leader to meet Mr Trump, and will later address the annual congressional Republican Retreat in Philadelphia. Sir Vince Cable, the former Lib Dem MP and business secretary, said on Twitter today that it's an "Appalling error by May to grovel to Trump for trade deal. He wants to destroy free trade". He joined Share Radio's Ed Bowsher to discuss.
Guest:

Sir Vince Cable

Published:
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Georgie Frost

Shahnelia Saeed, Director of Digital Schoolhouse presses the importance of teaching children about technology

Georgie Frost
Original Broadcast:

Share Radio Morning

Shahnelia Saeed, Director of Digital Schoolhouse presses the importance of teaching children about technology
How important is the relationship between technology and education? Very, according to Shahnelia Saeed, Director of Digital Schoolhouse. Digital Schoolhouse is one of the finalist's at the BETT Awards for educational technology products. To find out more about her business, the relationship between technology and education, and the BETT Awards, Georgie was joined by Shahnelia.
Guest:

Shahnelia Saeed

Published:
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Ed Bowsher

Britain's GDP grows by 0.6% despite Brexit vote - Economist Martin Beck joined Share Radio to discuss

Ed Bowsher
Original Broadcast:

Share Radio Afternoon

Britain's GDP grows by 0.6% despite Brexit vote - Economist Martin Beck joined Share Radio to discuss
In the final three months of last year the UK economy continued to grow, showing no signs of a Brexit fueled slowdown. Instead of contracting, as many economists predicted, the economy grew by 0.6 percent. Share Radio's Ed Bowsher was joined by Martin Beck, UK Economist at Oxford Economics, to find out the factors behind this growth.
Guest:

Martin Beck

Published:
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