Shiv Khera is a former car washer, franchisee, entrepreneur and business advisor whose approach to business is rooted in philosophy. In lecturing and speaking about business change, he says that ‘winners don’t do different things, they do things differently’. ‘You Can Achieve More’ is his latest book on fulfilment, a subject he teaches widely to individuals and Fortune 100 companies alike. He’s a former political activist in his native India and is a well-known international broadcaster.
Alex Moyle was an early entrepreneur – he starting selling fizzy pop to his school friends aged just 11. He says he learned the three tenets of strong sales from a tennis racket salesman (you can hear what they are in this edition of Track Record!). He later became a tennis coach and says that also laid the foundations for his career in business development – that he enjoys coaching, inspiring and helping people achieve more than they thought. He runs his own company, Alex Moyle Learning and Development and has worked with major companies on training sales teams and latterly, helping organisations develop their unique company cultures. He’s a published author and accomplished workshop leader and speaker.
Adam Cox talks to Jonathan Piers Daniel Linney about SMEs (Subject Matter Expert). Daniel Linney is a British businessman, who was the co-CEO of cloud-based IT business Outsourcery. He is best known for being a “dragon” on the BBC Two business series Dragon’s Den. Linney also appeared on the Channel 4 series The Secret Millionaire. He has broad experience of the financial and operational challenges that face SME businesses as a founder, adviser, director and investor. Piers is known as a champion of entrepreneurship and SMEs after appearing as an investor on Dragons’ Den.
Adam talks to Galia Yakimova, a life coach and wellbeing concierge who found her true purpose when her salon was forced to close after 12 years. They discuss how, while a few people know their calling, many don’t discover their true purpose until they go through a crisis. They discuss how pain can be a source of purpose while Galia shares her Wheel of Wellbeing, a tool that can make an instant difference to how people feel.
David Glover is a franchising specialist, who spent his early career in the law. He was instrumental in setting up the Subway chain as a successful franchise before spending time with Mailboxes and in serviced apartments. He says franchising ought to be ‘taught in schools’ and is the perfect route for becoming your own boss. He’s acting managing director of franchise care provider Caremark and is Chair for the London and South East forum for the British Franchise Association. He’s a keen cricketer and one-time student DJ.
Adam talks to city lawyer Clive Halperin from GSC on the life cycle of a business and what the key events throughout that life are that may need the help of a business doctor. From the legal entity at conception to the growth stages and problems with accessing finance or sacrificing equity for investment. They also discuss the issues that can lead to the death of a business and also discuss why businesses rarely have the equivalent of a health check.
Dr Andy Cope is a psychologist who has written extensively about the power of positive mood and thought and runs The Art of Brilliance, delivering workshops on the topic of ‘happy’. He lectures widely, and has worked with the workforces of some leading organisations – IKEA, DHL and Toyota among them. He favours smiley-face t-shirts rather than suits, and says that only about 2% of the population are stand out happy and positive, and that we can learn a lot from them if we allow ourselves to catch their ‘contagious poistivity’. He’s also a children’s author.
Adam talks to personal finance expert, author and TV presenter Jasmine Birtles about the 70th anniversary of the NHS and what companies, such as retailer Iceland, are doing to reward or incentivise people who work for the NHS and other emergency services. They discuss how companies can build goodwill and increase loyalty by rewarding those who go the extra mile. They talk about the psychology of discounting and deals and how we’ve moved on from feeling embarrassed about showing a discount voucher to a waiter in a restaurant.
Mike Southon is a former mobile DJ, musician and singer as well as an astute businessman. He was co-founder of The Instruction Set in 1984, selling training in computer services, later selling on out to Hoskyns (now Cap Gemini Ernst & Young). He’s collaborated in and helped set up numerous companies, and is a published author several times over – and is regarded as one of the most experienced entrepreneur mentors in the UK. His original book from 2002, ‘The Beermat Entrepreneur’ has been updated for 2018. He says one the secrets of entrepreneurial success is to ‘find a foil’ – someone who compliments what you do, and be nice!
Peter Aiers is Chief Executive at the Churches Conservation Trust, and he has had a life-long interest in history and conservation. His organisation maintains over 300 historic places of worship and he manages 80 people and a multi million pound fundraising pot. He’s spent 12 years at the organisation and took over as CEO seven months ago. He’s always worked in conservation (apart from a stint working in a chippy!) and says it was refreshing being given ‘the push to make something happen and to prove myself’ when he was appointed the first conservation officer for the Church of England. He loves the outdoors, Manchester rock music and new challenges.