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Sarah Lowther

'Serial Returners' to cause problems for retailers this Black Friday

Sarah Lowther
Original Broadcast:

Share Radio Breakfast

'Serial Returners' to cause problems for retailers this Black Friday
As Black Friday approaches and retailers gear up to welcome an influx of shoppers, Barclaycard is warning merchants to prepare for an increase in customer returns. Paul Lockstone is the Managing Director at Barclaycard, and he joined Share Radio to discuss those shoppers who deliberately over-purchase and then return unwanted items.
Guests:

Chris Bailey, Paul Lockstone

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Nigel Cassidy

There’s life left on the UK High Street after all

Nigel Cassidy
Original Broadcast:

Share Radio Breakfast

There’s life left on the UK High Street after all
There's life left on the UK High Street. UK retail sales rose at their fastest annual rate in 14 years in October. But retailers really can’t afford to have a bad Christmas as it’s the time of year when most of their money is made. Richard Perks is a Retail analyst at Mintel, and he joined Share Radio Breakfast to discuss those strong figures, whilst also looking ahead to Black Friday and Christmas trading.
Guests:

Paul Sedgwick, Richard Perks

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Sarah Lowther

Edgar van der Meer explains why ministers are to investigate energy firms profit claims

Sarah Lowther
Original Broadcast:

Share Radio Breakfast

Edgar van der Meer explains why ministers are to investigate energy firms profit claims
Energy suppliers are allegedly making larger profits than they admit. The Sun Newspaper claimed they could be making a 24% profit margin, almost six times higher than figures provided by regulator Ofgem. The newspaper based its claims on a PwC report commissioned by Energy UK. Energy UK rejects the claims saying they were "a misrepresentation of facts". But now Business Secretary Greg Clark has started an investigation. To get a clearer grasp on the situation and the upcoming investigation, Matt Cox spoke to Senior Analyst at NRG Expert, Edgar van der Meer.
Guests:

Matt Cox, Edgar van der Meer

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Sarah Lowther

Consumer frustration is leading to high street struggles

Sarah Lowther
Original Broadcast:

Share Radio Breakfast

Consumer frustration is leading to high street struggles
With Black Friday and the busiest shopping period of the year approaching, research from Barclaycard has revealed that frustrated consumers are turning their backs on the high street. As a result, retailers are facing growing pressure to improve their in-store experience, or risk losing out on sales. To discuss this, Paul Lockstone, Managing Director at Barclaycard, joined Share Radio Breakfast.
Guests:

Chris Bailey, Paul Lockstone

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Nigel Cassidy

Share Radio Breakfast: It’s the world's biggest online shopping day of the year

Nigel Cassidy
Original Broadcast:

Share Radio Breakfast

Share Radio Breakfast: It’s the world's biggest online shopping day of the year
Its China's Singles Day, also known as "bare sticks holiday". What began as an antidote to Valentine's Day has now become a spending fest, with Chinese consumers shelling out almost £6bn online last year. Matthew Crabbe is Director of Research in the Asia Pacific region for industry researchers Mintel. He told Share Radio that this year's singles day promises to put Black Friday in the shade.
Guest:

Matthew Crabbe

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Sarah Lowther

Share Radio Breakfast: “It’s the highest consumer spend figure we’ve seen year-on-year since 2011”

Sarah Lowther
Original Broadcast:

Share Radio Breakfast

Share Radio Breakfast: “It’s the highest consumer spend figure we’ve seen year-on-year since 2011”
The latest consumer spend data from Barclaycard shows that spending growth hit 5.5% in October. But the data also reveals that consumer confidence in the UK economy dropped from a record high level in September, with only a third of people feeling confident in the UK economy. Paul Lockstone, Managing Director at Barclaycard, joined Share Radio Breakfast to discuss the data.
Guests:

Chris Bailey, Paul Lockstone

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